There are baby changing facilities on the SEC concourse, located outside Hall 1. This is accessible by radar key.

In addition, there are also changing tables in most accessible toilets throughout the campus. Please ask a member of staff for the nearest one.

Radar keys for accessible toilets can be collected from the Information Desk or SEC cloakroom.

Breastfeeding is welcome at the venue.

Download the PDF for more information.

There are cloakrooms in two of our buildings – in the West lobby of the SEC Centre and on the ground floor of the OVO Hydro. They are open during many events and visitors can deposit items for the duration of the event for £4.00 per item, per day.

Please note that items cannot be left in the cloakroom overnight. For more information, or to find out if the cloakroom will be open for a specific event, please email us. 

There are two ATMs on the concourse (next to the Box Office) of the SEC Centre. There is no ATM in The OVO Hydro.

SEC venues operate a cashless system. We will only accept contactless or card payments at our box office, food & drink outlets, merchandise sales points and cloakroom.

For general medical enquiries and support, contact the Medical Centre in the SEC Centre who will be pleased to help visitors.

Our well-equipped Medical Centre is located at the east end of the concourse in the SEC Centre. There is also a fully equipped Medical Room on the ground floor of The OVO Hydro.

While on site, our medical staff can be approached directly, or via one of our stewards.

The Information Desk is located on the ground floor of the SEC Centre adjacent to the main doors.

Free Wi-Fi is available throughout our buildings.

Vending machines are available on the main concourse in the SEC Centre.